Business Process Management in broad terms is the automation of those employee activities that cost the company valuable time and money. All businesses today are dependent on people extracting, formatting and distributing business information from business applications. Yet, people have physical limitations, they are prone to illness and unfortunately make mistakes.
Business Process Management technology is the IT industry's response to the problems created by employee-dependant applications. Directors, managers, suppliers and customers expect instant responses to real-time commercial interactions and business process management technology leverages all the organisation's IT systems by creating a real-time, responsive infrastructure.
How does Business Process Management (BPM) Software work?
Business Process Management Software works by 'loosely coupling' with a company's existing applications which enables it to monitor, extract, format and distribute information to systems and people; in line with business events or rules.
By leveraging the processes and information of existing applications, automated business processes can be configured and re-configured without having to alter the underlying configuration of a company's applications.
